Senior Manager, Athenahealth,
18 years of Experience in Healthcare, Life Sciences, Manufacturing, Supply Chain Management, Procurement domains, specializing in Experience design for companies including HSBC, SAP Labs, Ariba, Hewlett Packard, General Electric and Oracle. In Cloud and On-Premise delivery models for Mobile, Desktop channels.
Deep knowledge of standard and emerging methodologies in solutioning including design thinking, business model canvas, value proposition design, service design, lean ux and standard user experience methodologies. Along with Agile and Lean methods of implementation.
Management experience solving people and process challenges with creative and analytical reasoning. Strong experience in evangelization and implementation of new methodologies organization wide.
Training in Usability, Product Management and User Research methodologies with proven track record of implementation.
18 min TED like Talk | Categeory: UX | Target Audience: User Experience, Product Managers and Development professionals interested in fixing the healthcare system..
Healthcare is a complex domain involving stakeholders like governments, insurance companies, service providers, pharmaceutical organizations and in middle of all this are the patients and physicians. How do we focus, align and understand what is most important aspect of healthcare ux.
Three key takeaways
What to consider when solving healthcare solutions.
What is the state of healthcare in general.
Healthcare and UX.